All too often our clients find themselves in the centre of things. Their success means that they have responsibility for the family’s portfolio of assets, liabilities and income streams. This means managing their relationships with banks, wealth managers, institutions and with their range of financial and legal advisors. And then they have to find time for their family and for their personal interests.
When we ask our clients what they really want, their response is clear: they want their time back and want to focus on what really matters; they would like management, oversight and control of their assets, with support for their transactions. And they recognise the challenges that arise from the family’s relationship with their wealth, whether succession, tax, philanthropy or simply the question “what is it for?”
We listened to our clients and accordingly we set objectives for our Family Office framework. We wanted to create an environment where decisions are made and implemented in our clients’ best interests; where decision makers were fully empowered; and we wanted to be able to hold advisors to account.